Terms of Service

Important Notice

Age Policy
No one under the age of 14 years is permitted treatments, at The Beauty Lounge SE1, unless accompanied by an adult.

No Abuse Policy
The salon is a friendly environment and as such abusive language and behaviour towards our staff or our clients will not be tolerated.

Right to Refuse Admission
We reserve the right to refuse admission to our salon.

Health Conditions
Please inform us if you are pregnant or have any health conditions, or if you are aware or suspect that you have an allergy.

Cancellation Policy
If you need to change or cancel your appointment we ask for 24 hours’ notice or the full cost of treatment will be charged.

Please note that any bookings for treatments of £20 and over will require card details to secure those bookings. A treatment time and therapist is allocated to your treatment and therefore in the interests of fairness please ensure that you contact the salon within the cancellation period mentioned above for any changes to your appointment.

Question
What happens if I need to cancel my appointment?

Answer
If by any chance you have to cancel your appointment you can contact us via email or phone, and we ask you to give us 24 hours’ notice otherwise there will be a full fee for the therapist's time.

0207 407 6606 // 07776 062 624


Vouchers
All Vouchers have an expiry date of 3 months from the date stated on the Voucher.

Complaints Head office
21 - 23 Tabard Street
London
SE1 4LA